Need to find a GP, dentist or pharmacy? Want to register at your local municipality? Or need help from a student psychologist? Get all the useful addresses here.
In case you are in immediate need of an ambulance, the police or the fire brigade, call 112. This is the national toll free emergency phone number.
Family Doctor / GP (In Dutch: huisarts)
If you are in need of medical help, you schedule an appointment with a General Practitioner (GP = family doctor). Do not go to the Emergency Room at a hospital, unless there is an emergency. If the GP thinks that further medical examination is necessary, he or she will refer you to a specialist, often located at the hospital. This is customary in the Netherlands.
6826 GV Arnhem
T: 026 3844333 (when calling, choose option 3)
Huisartsenpraktijk De Bethaan
6826 GV Arnhem
T: 026 365 0660 (stay on the line, no need to choose an option)
Medical help outside office hours
If you are in need of medical help outside regular office hours or on weekends and holidays, you need to contact the so called ‘Coöperatieve huisartsendienst’. They have a rotating schedule during which somebody always has to be on-call. Therefore it is essential that you contact them by phone first to request an appointment!
Hospitals (in Dutch: ziekenhuis)
6815 AD Arnhem
T: 088 0058888
President Kennedylaan 100
6883 AZ Velp
T: 088 0058888
Canisius-Wilhelmina Ziekenhuis (CWZ)
Weg door Jonkerbos 100
6532 SZ Nijmegen
T: 024 3657657
UMC St. Radboud
Geert Grooteplein-Zuid 10
6525 GA Nijmegen
T: 024 3611111
Dental Care (in Dutch: tandarts)
If you need to visit a dentist, you can select one on www.tandarts.nl. To select a dentist you enter either ‘Nijmegen’ or ‘Arnhem’ under ‘woonplaats’. Dentists preceded by a green check mark will accept new patients. For emergency and weekend treatment you can contact the dentist on duty. The treatment has to be paid in cash.
- For Arnhem call 0900 1515
- For Nijmegen call 024 3244200
Pharmacies (in Dutch: apotheek)
Municipalities (in Dutch: gemeente)
All students are required to register in their place of residence. This registration takes place at the city hall. If you are moving to another city within the Netherlands, you must deregister and re-register in the new city you are moving to. This city hall registration is used by the IND for verification purposes. Also, if you would like to apply for a BSN you need to visit the counter of the Civil Affairs Department in person. In most cases you are required to first schedule an appointment online.
6811 DW Arnhem
Telephone: 0800 - 1809
Opening times municipality Arnhem
- Monday: 12:00 to 20:00
- Tuesday: closed
- Wednesday: 09:00 to 17:00
- Thursday: 09:00 to 17:00
- Friday: 09:00 to 17:00
City Hall / Stadswinkel
6511 PS Nijmegen
Telephone: 024 329 90 00
Opening times municipality Nijmegen
- Monday to Wednesday: 09:00 to 17:00
- Thursday: 09:00 tot 20:00
- Friday: 09:00 tot 17:00
Police and the Netherlands Fire Service
Victim of a crime
Are you the victim of a crime and do you want to report that at the Netherlands Police? The police are there to listen to your story and, if you want, to take down your statement. The police will also inform you about your rights with the aid of several brochures.
Emergency: 112 Non-emergency: 0900-8844
Inform the Police
You saw something that is possibly a crime. Or you have information to help us solve a crime. Or you just want us to know something. Thank you for reaching out!
Are you witness to a crime that is being committed right now?
- Please call 112, so we may still apprehend the perpetrator.
Are you witness to a crime in your neighborhood or online that does not require urgency?
- Please call us on 0900-8844.
You can also inform the police via this form.
Is there an immediate danger to humans or animals? Then immediately call the emergency services via the emergency number 112
Examples of acute danger:
- Risk of collapse
- Strange air
- Loosened roof tiles or facade panels
- Animals in need
IND (Immigration and Naturalisation Service)
From refugees to specialised knowledge migrants: the IND assesses all applications from foreign nationals who want to live in the Netherlands or want to become Dutch citizens. And we do that carefully, because our work matters.
Their website can be found here.
Please find here some useful addresses to contact our services within HAN.
If you are experiencing personal problems of a psychological nature, you can visit a psychologist or therapist. On-campus psychologists can be contacted by phone and email via phone (06 55 24 06 62, work days until 12:30) and firstname.lastname@example.org.
Their offices are located in both Arnhem and Nijmegen:
Ruitenberglaan 31, room C2.34
Verlengde Groenestraat 75, room 3.07
Your GP can also help in finding a psychologist or therapist. As your health insurance does not cover the costs of a consult with all psychologists or therapists, we advise you to ask your doctor to refer you to a therapist whose consults will be covered. The same is valid if you need to see a physiotherapist or any other therapist.
HAN Housing Office offers student housing at locations in Arnhem and Nijmegen. We arrange short-stay accommodation for 1 semester for exchange students. And for 1 or 2 semester(s) for non-EU/EEA bachelor and master students.
HAN International Office
The HAN International Office provides support for incoming international and outgoing exchange students. International students that have been accepted to HAN can count on International Office staff to help them with practical matters.